COVID Refund Policy

COVID Refund Policy

by Sarah Bleasdale -
Number of replies: 0

Hi Everyone

Along with the news concerning the reopening of our facilities for bookable time, we have also developed a modified policy on refunds for those students suffering extreme hardship as a result of COVID-19.

We will make a partial refund of the tuition fee for 2019/2020 if you can provide evidence that it is not possible for you to continue your studies. The refund will be for 1250 EUR and will be limited to students in three specific circumstances:

  1. Lack of internet
  2. Lack of necessary equipment as defined by your programme lead
  3. Extraordinary circumstances leading to an inability to continue online classes this year

Your claim for a partial refund will need to be made before 4th May. Please email payments@dbsberlin.net.

To consider the validity of your claim please provide proof of how your circumstances have changed and why reasonable adjustments are not viable in your case.

Unfortunately, anyone making a refund claim will not be able to complete their qualification with us or take advantage of the facilities being reopened for bookable time.

If you need some more clarification on this please email payments@dbsberlin.net or watch this space for another all student meeting this week where you will be able to ask questions.

Thanks Everyone